How to Deposit on Bitunix

Jan 19, 2024

In the fast-paced world of cryptocurrency trading and investment, it's essential to have many options for buying digital assets. Bitunix, a top cryptocurrency exchange, provides users with numerous ways to purchase cryptocurrencies. In this detailed guide, we'll show you the different ways you can buy crypto on Bitunix, highlighting how versatile and user-friendly the platform is.

How to Buy Crypto with Credit/Debit Card on Bitunix via Third-party

Buy Crypto with Credit/Debit Card (Web)

1. Log in to your Bitunix account and click [Buy Crypto].
2. For the time being, Bitunix only supports buying crypto via third-party providers. Enter the amount you want to spend and the system will automatically display the amount of crypto you can get. Choose your preferred Third-party provider and Payment method. Then click [Buy].
3 Check your order, tick the Acknowledge box and [Confirm].
4. You will be directed to the provider’s page, click [Continue].
5. You need to create an account on the provider’s page. Click [Create New Account] - [Personal Account].
Fill in all the required information.

6. Choose your preferred payment method. Fill in the information of your card. Then click [Reserve].
7. Wait for your order’s transaction.
8. Go back to Bitunix and click [Payment completed].

Buy Crypto with Credit/Debit Card (App)

1. Log in to your account, click [Deposit/Buy crypto] - [Buy crypto].
2. Enter the amount you want to spend and the system will automatically display the amount of crypto you can get. Choose your preferred Third-party provider and Payment method. Then click [Buy].
3. Confirm your order and the redirect notification. You will be guided to the third-party provider page. Fill in the required information.
4. Go back to Bitunix app and wait for the order to be completed.

How to Deposit Crypto on Bitunix

Deposit Crypto on Bitunix (Web)

Deposit refers to transferring your digital assets such as USDT, BTC, ETH, from your wallet or your account of other exchanges to your Bitunix account.

1. Log in to your account on Bitunix, click [Deposit] under [Assets].
2. Confirm the coin you want to deposit, then select the network you are using for deposit, then copy the address or save the QR code. For some tokens or networks, such as XRP, there will be a MEMO or TAG shown from the deposit screen.
3. On your wallet or withdrawal page of other exchanges, type in the address you copied, or scan the QR code generated to complete the deposit. Patiently wait for the confirmation from the network before the deposit is confirmed.

Note
Please double check the asset that you are going to deposit, the network you are going to use and the address you are depositing to.

The deposit will firstly need to be confirmed on the network. It could take 5-30 minutes depending on the network status.

Usually, your address for deposit and QR code won’t change frequently and they can be used multiple times. If there are any changes, Bitunix will notify our users through announcements.

Deposit Crypto on Bitunix (App)

1. Log in to your account in Bitunix App, click [Deposit/Buy crypto] - [Deposit on-chain].
2. Select the asset you want to deposit.
3. On your wallet or withdrawal page of other exchanges, type in the address you copied, or scan the QR code generated to complete the deposit. Some tokens, such as XRP, will require you to enter a MEMO when depositing.
4. Patiently wait for the confirmation from the network before the deposit is confirmed.

Frequently Asked Questions (FAQ)

What if I deposit at the wrong address?

Assets will be directly credited to the recipient address once the transaction is confirmed on the blockchain network. If you deposit into an outsider wallet address, or deposit via wrong network, Bitunix will be unable to provide any further assistance.

Funds are not credited after deposit, what should I do?

There are 3 steps a blockchain transaction must go through: request - validation - funds credited

1. Request: if the withdrawal status on the sending side says "completed" or "succeeded", it means the transaction has been processed, and is sent to blockchain network for validation. However, it doesn’t mean that the funds have successfully been credited to your wallet on Bitunix.

2. Validation: It takes time for the blockchain to validate each transaction. The funds will only be sent to the recipient platform after the token’s required confirmations are reached. Please patiently wait for the process.

3. Funds credited: Only when the blockchain validates the transaction and the required minimum confirmations are reached, will the funds arrive at the recipient address.

Forgot to fill in a tag or a memo

When withdrawing currencies like XRP and EOS, users must fill in a tag or memo in addition to the recipient address. If the tag or memo is missing or incorrect, the currencies may be withdrawn but will probably not arrive at the recipient address. In this case, you need to submit a ticket, a correct tag or memo, TXID in text format, and screenshots of the transaction on the sender platform. When the provided information is verified, the funds will be manually credited to your account.